QUALITY POLICYOrder fulfillment and distribution services for efficient growth
“Quality in everything we do is integral to all our working practices. It is critical to the success of our business and our long-term sustainability and profitability.”
EMPLOYEES: We value the contribution of every employee. We will always treat employees with dignity and respect and foster a positive and cooperative workplace in which everyone can learn and grow. We will maintain a safe and transparent working environment while complying with all statutory, regulatory, corporate and customer requirements. Our organization is built on our core values of Teamwork, Proactivity, Innovation, Passion, Problem Solving and Embracing Change.
CUSTOMERS: We depend on our customers and we are committed to providing them with innovative fulfillment solutions that keep them satisfied and successful.
LEADERSHIP: The Company’s management team is committed to showing leadership and bearing responsibility for leadership by maintaining a complete and robust Quality Management System. We will ensure sufficient resources are made available within the Company to achieve this and through communication, engagement, practical example and training we will demonstrate that Quality is the aim of all members of the Organization. With effective leadership and support, every employee will have a proper understanding of the importance of the Quality System, their responsibility to contribute to its effectiveness, and its direct relevance to the success of the Company. Every employee is responsible for, and will be fully trained to perform the duties required by his or her specific role.
CONTINUOUS IMPROVEMENT: The Company has a total commitment to continuous improvement. Clear quality objectives, in accordance with goals and strategic direction of our company, provide a fundamental basis for all our processes and activities.
EVIDENCE BASED DECISIONS AND PROBLEM SOLVING: We will measure the performance of our processes and activities to provide data to support positive decisions on how to fix problems and improve our processes.”
DAN BRUNNER, PRESIDENT – DECEMBER 2020