Businesses across industries face mounting pressure to optimize logistics operations while controlling costs and maintaining customer satisfaction. The ROI of a 3PL partnership has become a critical consideration for companies seeking sustainable growth in competitive...
Jodi Cape
Director of Sales & Marketing
Jodi Cape is the Director of Sales & Marketing at Diamond Fulfillment, a leading ISO 9001-certified fulfillment company based in Chicago. Diamond Fulfillment specializes in providing customized fulfillment and print solutions for a diverse portfolio of high-profile brands across industries, including healthcare, pharmaceuticals, consumer packaged goods (CPG), beauty, and cosmetics.
In her role, Jodi is responsible for shaping and executing Diamond’s go-to-market strategy, fostering strong customer relationships, and overseeing a comprehensive range of marketing initiatives. Her leadership extends to guiding the sales team, forging strategic partnerships, and serving as a key liaison between clients, vendors, and marketing partners. With a career built on a customer-first mindset and a passion for doing the right thing, Jodi is widely recognized for her ability to drive success in high-growth supply chain organizations. She excels at turning vision and strategy into revenue growth while expanding market share.
Jodi has been an active volunteer and Board member of the Transportation Sales & Marketing Association (TMSA) for nearly two decades. TMSA is the only association dedicated exclusively to advancing sales and marketing professionals in the transportation and logistics sector. She currently serves as Secretary on the Executive Officer Team, contributing her expertise to the association’s growth and strategic direction.
Prior to joining Diamond Fulfillment, Jodi served as the Director of Customer Development at HUB Group, where she played a pivotal role in navigating a major company merger and achieving over $5 billion in annual revenue. Before that, she was the Marketing Manager at TAGG Logistics, where she contributed to the company’s impressive growth from $70 million to $133 million in annual revenue before its acquisition by HUB Group.
Jodi holds a Bachelor of Business Administration (BBA) from Loras College in Dubuque, IA, and is a certified Salesforce Administrator. She resides in the greater Chicago area, where she enjoys raising her two daughters alongside her loving husband, Ryan.
Latest Posts From Jodi Cape
What to Expect When Onboarding a Print Fulfillment Partner
Most businesses approach print fulfillment partner selection like choosing a vendor. They're wrong. This decision shapes every customer interaction, determines operational scalability, and directly impacts your bottom line for years to come. The onboarding process...
Skip the DIY Printing Platforms: What Do I Need to Leverage Print Fulfillment
Many businesses turn to DIY printing platforms believing they offer cost-effective solutions for their print materials needs. However, these self-service platforms often create more problems than they solve, leading to quality control issues, scalability limitations,...
What Are the Top Reasons to Hire a 3PL for Subscription Box Fulfillment
Hiring a 3PL for subscription box fulfillment improves accuracy, reduces costs, and ensures on-time delivery for growing businesses. Discover why.
The Missteps of Modern Marketing – Print Fulfillment Back in the Spotlight
Modern marketing’s digital-first approach overlooks print fulfillment’s essential role across industries. Learn more today.
8 Reasons Why You Should Hire a New 3PL
There are 8 compelling reasons to hire a new 3PL provider. From cost reduction to advanced technology, learn how 3PL hiring transforms your business operations.
What Is Amazon FBA & How Can Shippers Control Their FBA Costs
Healthcare organizations need reliable medical kitting provider partnerships to maintain compliance and operational efficiency. Learn more.
How to Vet a Medical Kitting Provider
Healthcare organizations need reliable medical kitting provider partnerships to maintain compliance and operational efficiency. Learn more.
Why Print Fulfillment Via a 3PL Is Just Better
Discover why 3PL print fulfillment outperforms in-house operations. Learn about cost savings, scalability, and technology benefits with Diamond Solutions.
Tariff Shake-Up Continues: 3PL Warehouse Providers Take Center Stage
Did you hear that Amazon PREP services are ending for Amazon FBA shipments in January ‘26? Find out why and what to expect now.
Amazon PREP Update: New Rules Trigger Demand for 3PLs
Did you hear that Amazon PREP services are ending for Amazon FBA shipments in January ‘26? Find out why and what to expect now.
A Long-Term Partnership for Pharmaceutical Industry Fulfillment Services
Discover how Diamond Fulfillment’s 20-year partnership with a $13B pharmaceutical company ensures compliance, operational excellence, and growth in a highly regulated industry.











